Serving all your fire & safety needs
  Customer Service

  New Products

  Product Information

  Events

  Miscellaneous Items


Contact Us!




Frequently Asked Questions



...ABOUT OUR WEB SITE



  



Who does your ZICO web site?
  • www.ziamatic.com was custom created for our company by our own ZICO webmaster and staff. The site continues to be administered and maintained by our own webmaster and staff. Our goal in creating this web site was to provide our customers with the information and support they need.

[Return to Questions]


How often is it updated?
  • We try to update this web site very regularly. This assures that the ZICO site is always current and up to date.

[Return to Questions]


I tried to submit a catalog request and it didn't work. Why?
  • There are a few possible answers. The first one is that all the required fields must be completed before a request will be submitted to us. Perhaps you did not fill out all of the required fields. In addition, it could be that you do not have an email program on your computer. When you fill out a request form and then hit the submit the request button, the information is sent as an attachment on an email. If you do not have an email program on your computer, then the request cannot be sent. However, the request form is just one way to request a catalog. You can call us, fax us, or send us an email with your request. Our phone numbers, fax number, and email addresses can all be found on our Contact Us page.
[Return to Questions]


How can I easily find a particular product on your web site?
  • Our products section is set up exactly like our yearly distributed catalog, so if you know where in the catalog a product is located, it will be under the same catagories on this site. If you can't find the product you want, please Contact Us . Our customer service representatives would be happy to help you.

[Return to Questions]


I have a comment or suggestion for your web site. How can I submit it to you?
  • We would love to hear your comments and suggestions! In order to tailor this web site to meet your needs, we need feedback from our users. You can submit a comment in a few ways. You can email, fax, or phone us. All of the email addresses, phone numbers, and fax numbers are available on our contact us page.

[Return to Questions]


I am having trouble printing out your web pages. What should I do?
  • If you are having trouble printing out the web pages, we suggest changing your printer to print in landscape mode. To do this with windows:

  • Go to the web page you want to print. Choose print from the file menu on your browser.
  • This will cause the Print menu to appear.
  • Click on the PREFERENCES button.
  • This will bring up a printing preferences menu.
  • Choose LANDSCAPE and click OK
  • CLick OK to print.

  • This should solve your problem. However, if you still have questions, please feel free to email, fax, or phone us. All of these are available on the contact us page.

[Return to Questions]


10 West College Ave. Yardley, PA 19067
TEL (800) 711-FIRE
Home | Contact Us | New Products | Breathing Apparatus | Water Movement | Apparatus Hardware | Tools & Salvage |
Safety & Cloth | Lighting Equipment | F.A.Q. | Literature Library | Links
* Zico is a registered trademark of Ziamatic Corporation. All other products mentioned are registered trademarks of their respective companies.
Copyright 2002 Ziamatic Corp. All rights reserved. Created by D. Ziaylek. Last Modified: Thursday, November 21, 2002