Where is Ziamatic located?
- Ziamatic is in Yardley, PA, a small town located about 30 miles northeast of
Philadelphia
and about 5 miles south of Trenton, NJ.
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Can I buy direct from Zico?
- Zico does not sell direct to the public. We are the manufacturers and we use OEMs,
Distributors, and Dealers to sell our products.
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What are average lead times of orders placed?
- On the average, most small stock orders will ship within 5 working days of when the order
is placed. If you order some ofour larger products, such as our Ladder Rack System or any other products which
need assembly, 2 to 4 weeks delivery is normal. If possible, some orders can be put in a "rush" status,
but only
if they are stock items.
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What shipping carriers does Zico use?
- We do have an existing account with "UPS" and "FED-EX." If not specified by the customer,
we will normally use the service which is most economical. Some orders require that we use motor truck. The customer
may also specify the truck carrier. If no carrier is requested, we will choose one for you.
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Is there a dealer in my area?
- We have distributors and dealers through out the United States and Canada. You can
normally purchase our products from your usual companies. However, if you need to know someone in your area
that sells our products or you wish to do some price comparing, give us a call or email us and we would
be happy to help you out.
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Does Zico accept credit cards?
- No, we do not currently accept credit cards. However, check with your local dealer or distributor as
they may very well accept them.
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Does Zico have an (800) number?
- Yes, you can call us Monday - Friday 8:00 am to 5:00 pm est. at (800) 711-FIRE
or (800) 711 - 3473 .
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What is Zico's e-mail address?
- Yes, there are three Zico E-mail addresses to choose from: Sales, Marketing, and Customer Service. Choose the one
that is best suited to your questions or comments. All three are listed in the Contact Us area of this web site!
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